{"id":5462,"date":"2025-03-20T10:38:07","date_gmt":"2025-03-20T10:38:07","guid":{"rendered":"https:\/\/www.inoru.com\/blog\/?p=5462"},"modified":"2025-03-20T10:38:07","modified_gmt":"2025-03-20T10:38:07","slug":"future-trends-ai-voice-agent-for-customers-calls","status":"publish","type":"post","link":"https:\/\/www.inoru.com\/blog\/future-trends-ai-voice-agent-for-customers-calls\/","title":{"rendered":"What Future Trends Will Shape the Growth of AI Voice Agent for Customers Calls in Customer Service?"},"content":{"rendered":"<p><span data-preserver-spaces=\"true\">In today\u2019s fast-paced business landscape, delivering exceptional customer service is no longer a luxury it\u2019s a necessity. However, managing large volumes of customer calls while maintaining quality and efficiency can be a challenge. This is where an <\/span><strong><span data-preserver-spaces=\"true\">AI Voice Agent for <\/span><span data-preserver-spaces=\"true\">Customers Calls<\/span><\/strong><span data-preserver-spaces=\"true\"> comes into play.<\/span><span data-preserver-spaces=\"true\"> Powered by advanced artificial intelligence, these voice agents <\/span><span data-preserver-spaces=\"true\">are transforming the way<\/span><span data-preserver-spaces=\"true\"> businesses handle customer interactions by automating repetitive tasks, improving response times, and enhancing overall customer satisfaction.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">An <\/span><strong><span data-preserver-spaces=\"true\">AI Voice Agent for Customers Calls<\/span><\/strong><span data-preserver-spaces=\"true\"> uses natural language processing (NLP) and machine learning (ML) algorithms to understand, interpret, and respond to customer queries in real-time. Unlike traditional IVR systems, AI-powered voice agents offer contextual, human-like conversations, providing a seamless experience. <\/span><span data-preserver-spaces=\"true\">From handling inbound support requests to making outbound sales calls, these agents streamline call center operations <\/span><span data-preserver-spaces=\"true\">while reducing<\/span><span data-preserver-spaces=\"true\"> costs and boosting efficiency.<\/span><\/p>\n<h2><span data-preserver-spaces=\"true\">What Is an AI Voice Agent for Customer Calls?<\/span><\/h2>\n<p><span data-preserver-spaces=\"true\">An AI Voice Agent for customer calls is an advanced virtual assistant that uses artificial intelligence to interact with customers over phone calls. It is designed to understand, process, and respond to customer inquiries in a natural and human-like manner.<\/span><\/p>\n<ol>\n<li><strong><span data-preserver-spaces=\"true\">Automated Call Handling: <\/span><\/strong><span data-preserver-spaces=\"true\">The AI Voice Agent can answer incoming calls, provide information, and resolve common queries without human intervention. It helps businesses manage high call volumes efficiently.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Speech Recognition and Understanding: <\/span><\/strong><span data-preserver-spaces=\"true\">The agent uses speech recognition technology to convert spoken language into text. Natural Language Processing allows it to understand customer queries and respond appropriately.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Conversational AI Capabilities: <\/span><\/strong><span data-preserver-spaces=\"true\">The AI Voice Agent is built with conversational AI, enabling it to have meaningful and context-aware interactions with customers. It can engage in back-and-forth conversations just like a human representative.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Personalized Customer Experience:<\/span><\/strong><span data-preserver-spaces=\"true\"> The system can access customer data to provide personalized responses. It recognizes repeat callers, retrieves past interactions, and tailors its responses accordingly.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">24\/7 Availability: <\/span><\/strong><span data-preserver-spaces=\"true\">Unlike human agents, an AI Voice Agent operates round the clock, ensuring customers can receive support at any time of the day or night.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Seamless Integration with Business Systems: <\/span><\/strong><span data-preserver-spaces=\"true\">The AI Voice Agent can be integrated with CRM, helpdesk, and other business tools to fetch real-time information and provide accurate responses.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Multilingual Support: <\/span><\/strong><span data-preserver-spaces=\"true\">Many AI Voice Agents are designed to support multiple languages, making them useful for businesses catering to diverse customer bases.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Call Routing and Escalation: <\/span><\/strong><span data-preserver-spaces=\"true\">If the AI Voice Agent is unable to resolve a query, it can intelligently transfer the call to a human representative with all the necessary details for a smooth handover.<\/span><\/li>\n<\/ol>\n<h2><span data-preserver-spaces=\"true\">How AI Voice Agents Improve Customer Call Management?<\/span><\/h2>\n<p><span data-preserver-spaces=\"true\">AI Voice Agents improve customer call management by streamlining interactions, reducing wait times, and enhancing customer satisfaction.<\/span><\/p>\n<ul>\n<li><strong><span data-preserver-spaces=\"true\">Instant Response to Customers:<\/span><\/strong><span data-preserver-spaces=\"true\"> AI Voice Agents answer calls immediately without delays, ensuring that customers do not have to wait for a human agent to become available.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Handling High Call Volumes: <\/span><\/strong><span data-preserver-spaces=\"true\">They manage multiple calls at the same time, preventing call drops and reducing the burden on human support teams.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Automated Query Resolution: <\/span><\/strong><span data-preserver-spaces=\"true\">AI Voice Agents can resolve common customer queries, such as account details, order status, or payment information, without human intervention.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Consistent and Accurate Responses: <\/span><\/strong><span data-preserver-spaces=\"true\">Unlike human agents who may provide varying answers, AI Voice Agents deliver consistent and precise information every time.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">24\/7 Availability: <\/span><\/strong><span data-preserver-spaces=\"true\">These agents operate around the clock, allowing businesses to assist customers at any time, including weekends and holidays.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Reduced Wait Times: <\/span><\/strong><span data-preserver-spaces=\"true\">By answering calls instantly and resolving queries quickly, AI Voice Agents significantly cut down customer wait times.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Smart Call Routing: <\/span><\/strong><span data-preserver-spaces=\"true\">If an issue requires human assistance, the AI Voice Agent transfers the call to the right department, ensuring efficient resolution.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Multilingual Support: <\/span><\/strong><span data-preserver-spaces=\"true\">AI Voice Agents can communicate in multiple languages, allowing businesses to serve diverse customers without language barriers.<\/span><\/li>\n<\/ul>\n<h2><span data-preserver-spaces=\"true\">Key Features of AI Voice Agents for Customer Calls<\/span><\/h2>\n<ol>\n<li><strong><span data-preserver-spaces=\"true\">Natural Language Processing:<\/span><\/strong><span data-preserver-spaces=\"true\"> AI voice agents use natural language processing to understand and interpret customer speech. This enables them to respond accurately and naturally, making interactions more human-like.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Speech Recognition: <\/span><\/strong><span data-preserver-spaces=\"true\">Advanced speech recognition technology allows AI agents to accurately transcribe customer speech in real-time. This helps in processing queries quickly and improving response accuracy.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Multi-Language Support: <\/span><\/strong><span data-preserver-spaces=\"true\">AI voice agents can handle multiple languages, allowing businesses to serve a global customer base without the need for human multilingual support.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Context Awareness:<\/span><\/strong><span data-preserver-spaces=\"true\"> AI voice agents remember previous interactions and context, enabling them to provide relevant responses and maintain continuity in customer conversations.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Sentiment Analysis: <\/span><\/strong><span data-preserver-spaces=\"true\">These agents analyze the tone and emotion in a customer&#8217;s voice to adjust responses accordingly. This helps in handling frustrated customers with empathy.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">24\/7 Availability: <\/span><\/strong><span data-preserver-spaces=\"true\">AI voice agents operate round the clock, ensuring customers receive assistance at any time without delays or waiting for human agents.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Seamless Integration with CRM: <\/span><\/strong><span data-preserver-spaces=\"true\">AI voice agents integrate with customer relationship management systems to access and update customer information, leading to personalized and efficient interactions.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Automated Call Routing: <\/span><\/strong><span data-preserver-spaces=\"true\">AI can assess the nature of customer inquiries and route calls to the right department or escalate them to a human agent when necessary.<\/span><\/li>\n<\/ol>\n<h2><span data-preserver-spaces=\"true\">Benefits of Using AI Voice Agents for Customer Calls<\/span><\/h2>\n<ul>\n<li><strong><span data-preserver-spaces=\"true\">Improved Customer Experience:<\/span><\/strong><span data-preserver-spaces=\"true\"> AI voice agents provide instant responses and accurate solutions, reducing wait times and improving customer satisfaction.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">24\/7 Availability: <\/span><\/strong><span data-preserver-spaces=\"true\">Unlike human agents, AI voice agents are available round the clock, ensuring customers can get support at any time without delays.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Faster Response Times: <\/span><\/strong><span data-preserver-spaces=\"true\">AI voice agents process customer queries instantly, eliminating the need for long hold times and improving efficiency.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Reduced Operational Costs: <\/span><\/strong><span data-preserver-spaces=\"true\">Automating customer interactions with AI voice agents reduces the need for a large human support team, saving costs on hiring and training.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Scalability for High Call Volumes: <\/span><\/strong><span data-preserver-spaces=\"true\">AI voice agents can handle multiple calls at the same time, making them ideal for businesses experiencing high call traffic.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Consistent and Accurate Responses:<\/span><\/strong><span data-preserver-spaces=\"true\"> AI voice agents provide standardized and accurate information every time, reducing the risk of human errors or inconsistencies.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Multi-Language Support: <\/span><\/strong><span data-preserver-spaces=\"true\">AI voice agents can communicate in multiple languages, enabling businesses to support a diverse customer base without hiring multilingual staff.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Seamless Integration with CRM Systems: <\/span><\/strong><span data-preserver-spaces=\"true\">AI voice agents can access customer data and past interactions, providing personalized assistance and improving service quality.<\/span><\/li>\n<\/ul>\n<h2><span data-preserver-spaces=\"true\">Technologies Powering AI Voice Agents<\/span><\/h2>\n<ol>\n<li><strong><span data-preserver-spaces=\"true\">Natural Language Processing: <\/span><\/strong><span data-preserver-spaces=\"true\">This technology enables AI voice agents to understand, interpret, and generate human-like responses, making interactions more natural.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Automatic Speech Recognition: <\/span><\/strong><span data-preserver-spaces=\"true\">AI voice agents use automatic speech recognition to convert spoken words into text, allowing them to process and analyze customer queries.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Text-to-Speech Conversion: <\/span><\/strong><span data-preserver-spaces=\"true\">This technology allows AI voice agents to generate human-like speech from text, enabling them to respond naturally to customers.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Machine Learning:<\/span><\/strong><span data-preserver-spaces=\"true\"> AI voice agents use machine learning algorithms to improve their accuracy and efficiency over time by learning from past interactions.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Deep Learning: <\/span><\/strong><span data-preserver-spaces=\"true\">Advanced deep learning models enhance speech recognition and natural language understanding, making AI voice agents more responsive and intelligent.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Neural Networks:<\/span><\/strong><span data-preserver-spaces=\"true\"> Neural networks process and analyze large amounts of voice data, helping AI voice agents recognize patterns and improve response accuracy.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Speech Synthesis: <\/span><\/strong><span data-preserver-spaces=\"true\">AI voice agents use speech synthesis to produce high-quality and natural-sounding speech for better customer interactions.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Sentiment Analysis: <\/span><\/strong><span data-preserver-spaces=\"true\">AI voice agents analyze customer tone and emotions to adjust responses accordingly, ensuring better engagement and support.<\/span><\/li>\n<\/ol>\n<div class=\"id_bx\">\n<h4>Upgrade Your Customer Service with AI Voice Technology!<\/h4>\n<p><a class=\"mr_btn\" href=\"https:\/\/calendly.com\/inoru\/15min?\" rel=\"nofollow noopener\" target=\"_blank\">Schedule a Meeting!<\/a><\/p>\n<\/div>\n<h2><span data-preserver-spaces=\"true\">Steps to Implement an AI Voice Agent for Customer Calls<\/span><\/h2>\n<ul>\n<li><strong><span data-preserver-spaces=\"true\">Define Business Objectives: <\/span><\/strong><span data-preserver-spaces=\"true\">Identify the primary goals of implementing an AI voice agent, such as improving customer support, reducing costs, or handling high call volumes.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Analyze Customer Requirements: <\/span><\/strong><span data-preserver-spaces=\"true\">Understand the common customer queries, pain points, and service expectations to ensure the AI voice agent is designed to meet their needs.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Choose the Right AI Technology:<\/span><\/strong><span data-preserver-spaces=\"true\"> Select the appropriate AI technologies, including natural language processing, speech recognition, and machine learning, based on business requirements.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Select a Development Platform: <\/span><\/strong><span data-preserver-spaces=\"true\">Decide whether to use an in-house AI solution, a third-party AI service, or a cloud-based platform for building the AI voice agent.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Design Conversational Workflows:<\/span><\/strong><span data-preserver-spaces=\"true\"> Map out conversation flows, including greetings, responses, call routing, and escalation paths, to ensure a smooth user experience.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Train the AI Voice Agent: <\/span><\/strong><span data-preserver-spaces=\"true\">Use historical customer data and machine learning models to train the AI for accurate speech recognition, response generation, and intent understanding.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Integrate with Business Systems: <\/span><\/strong><span data-preserver-spaces=\"true\">Connect the AI voice agent with CRM software, ticketing systems, knowledge bases, and other business tools for seamless information retrieval and updates.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Test and Optimize Performance: <\/span><\/strong><span data-preserver-spaces=\"true\">Conduct extensive testing in different scenarios to evaluate response accuracy, speech clarity, and conversation handling before full deployment.<\/span><\/li>\n<\/ul>\n<h2><span data-preserver-spaces=\"true\">Use Cases of AI Voice Agents for Customer Calls<\/span><\/h2>\n<ol>\n<li><strong><span data-preserver-spaces=\"true\">Customer Support Automation: <\/span><\/strong><span data-preserver-spaces=\"true\">AI voice agents handle routine customer inquiries such as order status, product details, and troubleshooting, reducing the need for human agents.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Appointment Scheduling and Reminders: <\/span><\/strong><span data-preserver-spaces=\"true\">AI voice agents assist customers in booking appointments and send automated reminders to reduce no-shows.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Order Tracking and Updates: <\/span><\/strong><span data-preserver-spaces=\"true\">Customers can check the status of their orders, expected delivery dates, and shipping updates through AI voice agents without waiting for human support.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Bill Payments and Account Management: <\/span><\/strong><span data-preserver-spaces=\"true\">AI voice agents help customers check outstanding bills, process payments, and update account details securely.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Lead Qualification and Sales Support: <\/span><\/strong><span data-preserver-spaces=\"true\">AI voice agents can collect customer information, qualify leads, and transfer high-intent prospects to sales teams for follow-ups.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Customer Feedback and Surveys: <\/span><\/strong><span data-preserver-spaces=\"true\">Businesses use AI voice agents to collect customer feedback through automated surveys after service interactions.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Telemedicine and Healthcare Support:<\/span><\/strong><span data-preserver-spaces=\"true\"> AI voice agents assist patients with appointment scheduling, medication reminders, and general health information.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Banking and Financial Assistance: <\/span><\/strong><span data-preserver-spaces=\"true\">Customers can check account balances, transaction history, and<\/span> <span data-preserver-spaces=\"true\">loan eligibility, and get instant support for banking services.<\/span><\/li>\n<\/ol>\n<h2><span data-preserver-spaces=\"true\">Future Trends of AI Voice Agents in Customer Calls<\/span><\/h2>\n<ul>\n<li><strong><span data-preserver-spaces=\"true\">Advanced Conversational AI: <\/span><\/strong><span data-preserver-spaces=\"true\">AI voice agents will become more human-like with improved natural language processing, allowing them to handle complex conversations seamlessly.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Emotion Detection and Adaptive Responses: <\/span><\/strong><span data-preserver-spaces=\"true\">AI voice agents will use sentiment analysis to detect emotions in a customer\u2019s voice and adjust their tone and responses accordingly for better engagement.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Multimodal AI Interaction: <\/span><\/strong><span data-preserver-spaces=\"true\">Future AI voice agents will integrate voice with text and visual elements, enabling richer and more interactive customer experiences.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Hyper-Personalization: <\/span><\/strong><span data-preserver-spaces=\"true\">AI voice agents will leverage customer data to provide highly personalized responses based on preferences, purchase history, and past interactions.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Seamless Human-Agent Handoff: <\/span><\/strong><span data-preserver-spaces=\"true\">AI voice agents will improve their ability to detect when human intervention is needed and transfer calls smoothly to human agents without repetition of details.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Integration with Metaverse and Virtual Assistants:<\/span><\/strong><span data-preserver-spaces=\"true\"> AI voice agents will be embedded into virtual environments, providing interactive support in the metaverse and digital spaces.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Proactive Customer Engagement: <\/span><\/strong><span data-preserver-spaces=\"true\">AI voice agents will anticipate customer needs by analyzing data and reaching out proactively with personalized recommendations and solutions.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Voice Biometrics for Secure Authentication: <\/span><\/strong><span data-preserver-spaces=\"true\">AI voice agents will use voice biometrics to verify customer identities, improving security and reducing the need for passwords or manual verification steps.<\/span><\/li>\n<\/ul>\n<h3><span data-preserver-spaces=\"true\">Conclusion<\/span><\/h3>\n<p><span data-preserver-spaces=\"true\">In the future, AI voice agents will continue to evolve, integrating with advanced AI models, voice cloning, and real-time language translation to cater to global audiences. The synergy of AI with other technologies like blockchain, IoT, and predictive analytics will further enhance the efficiency and intelligence of these voice-based systems. Businesses that adopt AI Voice Agent For Customer Calls today will not only gain a competitive edge but also future-proof their operations against evolving customer expectations.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Embracing an <\/span><a href=\"https:\/\/www.inoru.com\/ai-voice-bot-development-company\"><em><strong>AI voice bot solution<\/strong><\/em><\/a><span data-preserver-spaces=\"true\"> is not just about replacing human interactions\u2014it is about augmenting them. The ultimate goal is to create a hybrid workforce where AI handles repetitive, time-consuming tasks while human agents focus on building meaningful customer relationships. By leveraging AI voice agents, businesses can provide seamless, personalized, and highly efficient customer experiences that drive growth, loyalty, and success in the digital era.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In today\u2019s fast-paced business landscape, delivering exceptional customer service is no longer a luxury it\u2019s a necessity. However, managing large volumes of customer calls while maintaining quality and efficiency can be a challenge. This is where an AI Voice Agent for Customers Calls comes into play. Powered by advanced artificial intelligence, these voice agents are [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":5466,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1491],"tags":[1741,1999,1516,2000,1998],"acf":[],"_links":{"self":[{"href":"https:\/\/www.inoru.com\/blog\/wp-json\/wp\/v2\/posts\/5462"}],"collection":[{"href":"https:\/\/www.inoru.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.inoru.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.inoru.com\/blog\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.inoru.com\/blog\/wp-json\/wp\/v2\/comments?post=5462"}],"version-history":[{"count":2,"href":"https:\/\/www.inoru.com\/blog\/wp-json\/wp\/v2\/posts\/5462\/revisions"}],"predecessor-version":[{"id":5469,"href":"https:\/\/www.inoru.com\/blog\/wp-json\/wp\/v2\/posts\/5462\/revisions\/5469"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.inoru.com\/blog\/wp-json\/wp\/v2\/media\/5466"}],"wp:attachment":[{"href":"https:\/\/www.inoru.com\/blog\/wp-json\/wp\/v2\/media?parent=5462"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.inoru.com\/blog\/wp-json\/wp\/v2\/categories?post=5462"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.inoru.com\/blog\/wp-json\/wp\/v2\/tags?post=5462"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}