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Right now, the world deserves a doctor-on-demand service. Not because of the fact that more than half of the world is under lockdown, but the people need it the most in the current generation. What if they never want to leave their house after a long week of work, what if they were planning to rest for the weekend, and suddenly they get a stomach ache. That is where telemedicine applications come to the rescue. It is an online platform that can be used to schedule an appointment with a doctor, receive their consultation online, get a receipt, and also get premium service.

So if you are planning to develop a doctor-on-demand service, this is the article that you need the most, right now. You can launch the app to offer doctor consultations 24/7 across all app platforms to maximize your business reach. The telemedicine app development is getting extremely popular with entrepreneurs as several businesses are trying to get into the market by launching their app. Let us find out what it takes for a telemedicine app development.

Need for a telemedicine app

These points address the problems faced by patients, such as delays and inconvenience of waiting for visiting their doctors and the challenges faced by the doctors.

  • The daily pressure of cutting costs
  • Complying with regulations
  • Maintaining a regular operation
  • Time management for both patients and the doctors
  • A majority of the patients need not visit hospitals on a regular basis
  • Most of them prefer virtual appointments with their doctors
  • They prefer their prescription to be delivered to them via text message

In the end, it’s a triangular profit for doctors, patients, and entrepreneurs to have such a
useful app. The telemedicine app can serve as a bridge to fill the gap between doctors and patients.

How does the app work:

Though there are several telemedicine apps in this world, you need not have to go through every app to know about them. The basic workflow of any telemedicine app will be as follows:

  • If someone needs consultation from a doctor, they should create an account in the app and mention their symptoms in the symptoms section.
  • In the next step, the patient’s health condition will be analyzed, and the app will search for the most suitable doctor close to the patient’s location.
  • After finding a suitable doctor for the patient’s medical condition, they can schedule a video call in the app.
  • The patient can choose a date based upon the doctor’s availability in the built-in calendar.
  • During the video call, the doctor will inquire about the patient’s health condition and assign scan or body tests based upon it.
  • The doctor may also recommend a suitable treatment for the patient.
  • The customer will need to pay after the session using any one of the built-in payment gateways.
  • The receipt will be generated in the app, and another copy of it will be sent to the patient’s email address.
  • The patient will also receive the prescribed meds in the receipt with their signature.
  • The patient can pay with the secure built-in payment gateway for the services.

Essential features in a telemedicine application:

Features for patients:

The following are the essential features that are required for the patients:

User sign-in:

New users should register in the app before using the services. They should enter their medical conditions, age, sex, insurance details.

Searching for a doctor:

When the patient searches for the necessary medical service, the app will find an appropriate doctor for them based upon their geolocation. The app will determine the patient’s location and the distance to the nearest medical store before the consultation commences.

Video appointments:

Video calls connect patients with doctors for medical consultation. The app will be designed with HIPAA compliant policies to ensure that the patient’s data is safe from unauthorized access.

Payment gateway:

After the consultation, the customer will be prompted with a message to pay for the service. With the secure payment gateway, the customers will be able to pay seamlessly. Every major payment method, such as Credit cards, Debit cards, UPI, Internet banking, Paypal, will be
accepted by the app.


After the payment, the patients will be asked to provide their review about the doctor’s service and can write a review about it.

Features for doctors:

The following are the features that are essential features that are required for a doctor

Doctor panel:

The doctor panel will be accessible only by the doctors with their unique ID. It will be integrated with the patient’s health record. The record will have the completed details about the patient’s health condition, previously prescribed drugs, and their scheduled appointments.

Manage appointments:

Once the patients book their appointments, it will be fed onto the doctor’s calendar. The appointments can be viewed anytime by the doctors. The app will automatically manage the slots and allocate the dates in the calendar efficiently.

In-app messages:

A separate messaging service will be included in the app by the telemedicine developers to establish further communication between doctors and patients apart from the video calls. The messaging service will be helpful for patients to sort out any doubts about the consumption of medicine or any other queries. All the information will be protected as the service meets the telemedicine regulations.

Benefits of a telemedicine app:

Just as Uber, Airbnb, Lyft, and Gojek telemedicine can also be provided as an on-demand service application. It can help to provide better health services at a faster rate. Providing the telemedicine service at a low cost will result in the following benefits:

  • Increased flexibility between medical professionals and patients in terms of availability.
  • The medical professionals will receive more control over their working hours, and they can also be able to respond efficiently to emergencies.
  • The doctors can also earn extra revenue as mobile apps can generate additional revenue for after-hour services.
  • The doctors can also charge extra for face-to-face appointments in the app apart from the video calls.

In a nutshell:

Telemedicine applications can be helpful for both patients and doctors. To create a telemedicine app, you need to shape the idea with a business plan and apply the strategies in the market. A Telemedicine Software Development company will have experts to guide you on a productive path so that the app can provide proper medical attention as well as comfort for patients.

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